Shipping policy

Shipping Policy

Processing Time Orders are processed within 1–3 business days after payment is confirmed. Orders placed on weekends or holidays are processed the next business day.

Shipping Times Standard shipping typically takes 6–8 business days for UK , 6-10 business days for US and 5-12 days rest of the world depending on your location. Delivery times may vary due to carrier delays or customs processing.

Shipping Costs Shipping costs are calculated at checkout based on your location and order weight.

International Shipping We ship worldwide. International orders may be subject to customs duties and taxes, which are the responsibility of the buyer.

Order Tracking Once your order ships, you'll receive a confirmation email with a tracking number. Please allow 24–48 hours for tracking information to update.

Lost or Delayed Packages If your package hasn't arrived within 10 business days, please contact us at contact.elvanostore@gmail.com and we'll investigate with the carrier.